English
Matrix International Assistance
China-based medical assistance and aeromedical coordination for insurers, TPAs, and cross-border care needs.
Matrix International Assistance (mia 经纬国际就医协助) is the service brand of 经纬国际旅行援助服务（北京）有限公司, part of 经纬医疗集团. We provide 24/7 assistance operations, medical repatriation and aeromedical transfer coordination, travel assistance support, and local execution for insurance and TPA programmes. Aviation medical capacity may be coordinated with affiliated entities within the group; contracting parties and scope are defined in writing.
What we do
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Emergency medical assistance
Case intake, clinical assessment support, hospital coordination, and bed-to-bed transfer planning for urgent cross-border and domestic missions.
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Aeromedical & ground ICU links
Commercial stretcher, air ambulance / charter, helicopter, and ICU ambulance segments matched to stability, distance, and time criticality—subject to medical fitness and carrier conditions.
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Insurance & TPA execution
Local delivery for medical evacuation / repatriation benefits, cost-containment coordination, and claims-facing documentation handoffs—coverage decisions remain with the insurer or TPA.
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Specialty transfers
Documented case types include neonatal transfer and infectious-disease missions with isolation chamber configuration where clinically indicated.
Scale indicators
Group-level operating magnitudes (not annual inquiry volume or industry rankings).
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10,000+
Patients transferred (cumulative)
Group-level transfer scale (not annual inquiry volume)
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2,500+
Aeromedical transfer cases
Air ambulance, stretcher, and related aviation missions
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800+
Medical flight hours / year (avg.)
Aeromedical flight intensity
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8
Owned ICU ambulances
Ground critical-care transfer fleet scale
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6
Domestic service locations
Beijing, Shanghai, Shenzhen, Sanya, Lhasa, Kunming (in preparation)
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150+
Overseas coordination nodes
Assistance centres and charter partners (order of magnitude)
Contact
24/7 assistance hotline: 400 112 0502. Email: hello@miassistance.com. For credentials, FAQs, and transfer guides in Chinese, please visit the main site.
This English page is a brief overview for international partners. It does not create contractual terms; service scope follows the written agreement.